ibis Amsterdam City West
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Apa Kata Tetamu
I really like staff members at reception. They were nice and friendly. Our request to get a room on the higher floor was met so we were both happy. We had 812 room at 8th floor. Room was clean (cleaning every day), ok size. We liked that no one was disturbing us in the morning which I experienced in many other hotels despite "don't disturb left on our doors". Room is all you need for a short stay. There is space for a luggage and to hang your clothes, also a desk, shower in the bathroom, small tv. Hotel is nice and you can eat at the restaurant downstairs or have a drink in the hotel bar. Location is ok, 2 stops to the Airport using Sprinter train and 15 minutes in a bus 22 to the city centre. Nothing interesting in the area, no restaurants or so. If you want to walk to the city centre it's around 45 minutes walk. Overall it was a nice stay and we would come back there.
Margaret
Ogos 2025
Very close to a metro station, right next to a fast food restaurant if you need a quick meal, the staff were kind and helpful, and the check-in and check-out process was quick and smooth. The room was small but comfortable, you don't need a huge suite if you're exploring the city all day anyway. The reception has someone there 24/7 if you need extra towels or want to buy a midnight drink or snack, and the hotel even offers umbrellas for rent, which was useful since it rained during our stay. Overall, I was very pleased with my experience here, would recommend!
Eleni
Mei 2025
As a location, it was perfect, with the Metro just 5 minutes away from the Hotel, making it easy to head straight to the Central. Another bonus was having Burger King next door, which made it easier since I had a 9-year-old and a picky eater.
Natsmith
Julai 2025
The bed, duvet and pillows I thought were excellent, the best I have experienced in any hotel recently, very comfy.
Maureen
Oktober 2024
The room was cosy and the bed was extremely comfortable! It was definitely a highlight. The room and hotel in general was clean and pleasant to be at. Staff were kind and ready to help. The hotel was also quiet.
Esmeralda
Jun 2025
Spacious room with comfortable bed and pillows. Staff were so lovely and helpful Big thanks to Gajen (sorry i don’t think i wrote is correctly)he went overboard to help us with an issue we had with our car (he helped us find a car service and arrange for us a booking (many thanks you are a star)! Also big thanks to Macieji for helping me prepare a small surprise for my husband birthday(free of charge), We really appreciate the effort this made our stay lovely. Many thanks guys xx
Viorica
Februari 2025
The breakfast was very good. They have lots on offer. They even had a gluten-free option for my partner, which was great. The room was a little small, but we didn't expect it to be massive, as we didn't spend too much time in the room; this didn't bother us too much. The location is about a 25-minute bus ride from the city center. The bus stops are a short walk from the hotel.
Simon
Julai 2025
The hotel and room were very clean. The staff were very friendly and welcoming. We really enjoyed our stay. The bed was very comfortable and we both slept very well. The staff were very approachable and accommodating. Nothing was too much trouble. I would definitely stay here again and recommend this hotel to friends and family.
Phil
Julai 2025
Outstanding staff-always pleasant and helpful. Lovely room, comfortable, clean, cosy . Great facilities within the hotel and brilliant access to Amsterdam transport. Perfect location. Sustainability and service ideals of Ibis are exemplary. I had to have medications stored at reception and this was done with care and sensitivity.
Garry
Jun 2024
I had a fantastic stay at this hotel! The room was modern, and incredibly clean, with comfortable beds. The location was close to public transport, making it easy to explore the area. From the friendly and attentive staff to the well-kept facilities, everything was just as I hoped.
Olha
November 2024
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